Privacy Policy

Privacy Policy

Effective Date: 16/09/2025

App Name: Speed Load

Website: https://speedload.in

Contact: info@speedload.in | +91 9205090814

1. Introduction

   At Speed Load, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our application and services.

2. Information We Collect

   a. Personal Information:

   • Name, phone number, email address
   • Location data (GPS)
   • Device information
   • Delivery addresses, contact names
   • Signatures, images (proof of delivery)

   b. Usage Data:

   • App usage details
   • IP address, browser type, time zone
   • Logs and diagnostics

3. How We Use Your Information

   We use your data to:

   • Provide and manage delivery services
   • Track agents in real time
   • Improve operational efficiency
   • Send notifications and updates
   • Communicate with users regarding support or updates
   • Comply with legal obligations

4. Sharing Your Information

   We do not sell your data. However, we may share data:

   • With service providers assisting us in operations
   • With law enforcement or regulatory bodies when required
   • Internally, among authorized team members only

5. Data Security

   We use encryption, secure servers, and role-based access to protect your data. However, no method of transmission over the Internet is 100% secure.

6. User Rights

   You may request to:

   • Access your data
   • Correct inaccurate information
   • Delete your account
   • Withdraw consent (if applicable)

   Email us at info@speedload.in for any requests.

7. Data Retention

   We retain your data only as long as necessary to provide our services and comply with legal requirements.

8. Third-Party Services

   Our app may link to third-party services (e.g., maps or analytics). We are not responsible for their privacy practices. Please review their policies separately.

9. Changes to This Policy

   We may update this Privacy Policy at any time. Updates will be posted on our website or in-app. Continued use of the app constitutes acceptance of the updated policy.

10. Contact Us

    If you have any questions, contact us at:

    • info@speedload.in
    • +91 9205090814
    • https://speedload.in